Microsoft Word Starter 2010 Cannot Be Open Try Again to Repair the Product in Conrol Panel
#one 
jackiemarie
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Posted 10 November 2015 - 12:32 PM
I am thankful for the volunteers at BC; skilful morning to all.
Everything was fine final dark, but this morning no Discussion/Excel Starter 2010 docs will open. The popup reads:
"Microsoft Word Starter cannot be opened. Attempt again or repair the production in Control Panel."
I did this Modify/Repair from Command Console and got this bulletin:
"Repair Microsoft Role Click-to-Run
Repairing Microsoft Part Starter 2010 - English was unsuccessful because an internet connection is required. Ensure your computer can access the net and attempt again."
I think information technology's obvious I do have internet access because I'thousand submitting this topic, but plainly MSFT Part doesn't know this.
I opened Click-to-Run Application Manager at the Control Panel and got the same error message as in a higher place. Snip attached.
I restarted and attempted the Change/Repair from the Control Console with the same results.
From glancing in Microsoft Community apropos this, I run across that those for whom the repair would non work were encouraged to uninstall Microsoft Give-and-take Starter 2010 at Command Console, so go to Commencement>Programs>Microsoft Role 2010>click "use", click "open up", then reinstall Office Starter 2010...notwithstanding, each said this didn't work equally at that place is no "use" option available, plus at that place's an error that Click-to-Run Awarding Manager won't function.
I tried to exercise Organization Restore dorsum to 11/7/2015, but I'm still getting the aforementioned "unable to successfully restore error 0x80070005" that nosotros attempted to deal with in this topic, http://www.bleepingcomputer.com/forums/t/590730/why-doesnt-windows-notify-me-most-updates/. I am still unable to exercise a system restore from a restore point. Snip attached.
Right at present, nevertheless, I truly need access to my Word and Excel docs.
Thanks for your help.
jackiemarie
Attached Files
Edited past hamluis, ten November 2015 - 03:48 PM.
Moved from Win 7 to Bus Apps - Hamluis.
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#2
hamluis
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Posted ten November 2015 - 01:50 PM
Uninstall/reinstall the Office suite. Then add any security updates and SPs that have been issued for that version.
Allow us know how that works.
Louis
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Making routine backup images of your partitions/drives...using 3d-party software...is probably the about important activity that any user can engage in.
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#iii
jackiemarie
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Posted 10 November 2015 - 03:11 PM
I considered that but but too hesitant considering I have no manner to do a system restore if things get worse.
It'southward my agreement that Office 2010 is no longer available as a download, so I'd never go back to Office Starter 2010 if I uninstalled Microsoft Function 2010.
At that place'southward recommendations for this adept caption and instruction at hp:
http://back up.hp.com/gb-en/document/c02981221#N272, but there once more, if it causes problems, I have no mode to practise a system restore.
It seems like Office Starter 2010 took leave of its senses as a virtual program at Q:\....
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#4
jackiemarie
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Posted 10 November 2015 - 06:08 PM
For anyone who is interested, and I don't really know how information technology came about, but Office Starter 2010 is now working, AND the Windows Update system seems to be fixed, AND I actually was able to do a organization restore back to a ten/30/xv manually-created system restore signal without getting an error!
I merely kept working at it.
I'd go to Command Panel>Office Starter 2010-English>click Modify (which ways repair), and then become the fault to try again; then I'd get the fault that Click to Run Application Director didn't even have an internet connection. I would restart and try information technology all once more. I did sfc /scannow and everything was fine. I tried several more than times to do a organization restore dorsum to 11/7 and still got the mistake 0x80070005. Went to Services>Volume Shadow Service and started information technology. Restart laptop. Effort again to do a organisation restore; same error. Went to Control Panel>Microsoft Office Starter 2010-English and this time I checked the box to Not preserve whatever system settings, and the bulletin and so read:
The Internet Connection required to perform a complete repair of Microsoft Office Starter 2010-English could non exist found, a quick repair was performed while offline. If your problem persists, connect to the Cyberspace and retry repairing.
So I checked to brand sure Volume Shadow Copy service was however started,I disabled EAM protections, and this time attempted a system restore to a 10/30/15 manually done system restore signal. Lo and behold, when it restarted afterward the restore, there was NO fault! I went to a Word doc, clicked Open, and it took a few seconds, but it started to come up then some notices about "have these terms" and options for updates (I was really thinking they were trying to slip Windows x in on me),
I went to Start card to look at All Programs, and lo and behold, the gilt triangle with the assertion signal inside it was on the Shut Down push button!...that notice had non shown up there in many months. So I installed today's updates, restarted, and merely reporting that Part Starter 2010 is working over again, Windows Updates seem to exist working over again, and system restore may even exist working again.
What a blessing.
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#5
jackiemarie
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Posted 11 Nov 2015 - 10:31 AM
However, the very side by side forenoon, November 11th, Microsoft Function Starter 2010-English would over again NOT open; no fixes worked; I even uninstalled Office Starter 2010 at the Control Console. This was even worse still - opposite to what Microsoft Community answers say, afterward uninstalling Function Starter 2010, there is NO option for "use" or "open" Word Starter at Microsoft Function 2010 - there is only purchase outright or try free for 30 days, and I doubt that even applies anymore.
Fortunately, I institute my Microsoft Role Home & Pupil 2007 original CD with ane installation left on it; installed it and because of compatibility I judge, I at present have access to the 4 years of Office Starter Word docs. I would have lost acess to all that work had I not been able to install a paid version of Office 2007. Phooey on Microsoft and its corny, mostly unworkable Customs answers.
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#half dozen
Chris Cosgrove
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Posted 11 November 2015 - 06:22 PM
For the time to come, should this problem re-occur, you lot could try installing Libre Office, a free office suite you tin can get from here -
https://www.libreoffice.org/
It is capable of opening .DOC, .DOCX, .XLS and .XLSX files and nearly other MS Office files. It has its own native file format but you lot can export back to MS Office type files. There are occasional formatting problems across the file types but these are getting fewer. Worth a await.
Chris Cosgrove
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#vii
jackiemarie
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Posted 11 November 2015 - 07:37 PM
For the hereafter, should this problem re-occur, you could attempt installing Libre Office, a gratis office suite you can get from hither -
https://www.libreoffice.org/
It is capable of opening .DOC, .DOCX, .XLS and .XLSX files and most other MS Office files. It has its own native file format only you can export back to MS Office type files. There are occasional formatting problems across the file types but these are getting fewer. Worth a look.
Chris Cosgrove
Thank you lot kindly for this information Chris. I capeesh your taking the time to inform me.
It'south amazing that literally hours of inquiry online did not produce this information or even a hint of it.
The former saying, "ignorance is bliss" could non be further from the truth.
jackiemarie
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#8
Randall 7
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Posted 28 Dec 2015 - 08:18 PM
Greetings jackiemarie and all of y'all at BC.
I have lurked this site for many years but have never posted. I know I should probably start a new thread for this, but I am thinking it is probably non worth the effort, since there doesn't seem to be a solution to this issue. I have a client that has the verbal same problem. In fact, this has happened with a few clients.. and the solution for most of them was to install AbiWord or Libre and exist done with MS birthday. All the same, this electric current client really wants his programme to work again and with all the collateral issues I retrieve it would be improve for all involved, peculiarly me.. to run across if at that place is actually a set up for this problem.
So, aforementioned set of issues, an update apparently didn't finish and the stupid 'repair' program doesn't encounter the internet connexion. I un-installed the starter program and now the click to install programme doesn't offer to install the Starter version. Nearly abrasive. Considering how many times I have run into this..I would non exist surprised if this is some gimmick from Microsft to go all the 'Starter' users to purchase Role. I too have researched this exhaustively. Nothing. So this is my concluding hurrah then to speak.
Any ideas from the community would be appreciated, but delight don't assume I am a newbie and inquire me to commencement at foursquare one. I take outlined the outcome, it's the same as jackiemarie'due south. Oh, ane last thing, It did at one time, resume working simply like jackiemaries'south, then another update took it out again. I have turned off the updates at this time. Not that that would amount to annihilation since I have un-installed the Starter anyway. Barring a full re-image to mill settings, is there anyhow to get this thing to work again?
Many many cheers and best of the holidays to you all.
Sincerely
Randall
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#9
jackiemarie
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Posted 31 December 2015 - 10:23 AM
Proficient solar day Randall,
Every bit you lot can tell, this Business organization Awarding forum isn't widely followed. Having and so little technical knowledge, I have no suggestions - unless similar me, someone has a paid for, before version of Windows Part they can install. For me, every Word certificate on this laptop immediately converted to Discussion 2007; I've had no issues, just the slowness/lack of features in 2007. Also, I attempted to upgrade this HP laptop to Pro using the pre-installed link. Microsoft no longer allows anything but upgrading to Windows 10, from any source...everything MSFT has ane path and it leads to W10, period. Rather predatory in my interpretation. Anyway, the point is, it seems MSFT has no intention of pursuing answers/workable solutions to products other than W10. If you come across a solution, delight post back to let me know.
Be blessed in 2016.
Jackiemarie 
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#ten
VBarnett
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Posted 05 October 2016 - 04:58 PM
Skillful grief, I am having the same problem. Yet not able to correct this, and the uninstall/reinstall is not an option either....evidently "This activeness is just valid for products currently installed."
Well where the hell did information technology go? It came with the laptop. Ugh.
Would attach pic except for some reason that pick isn't bachelor to me on this post.
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#xi
jackiemarie
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Posted 06 October 2016 - 03:17 PM
Goodbye VBarnett,
I do understand your frustration; MS really botched things upward for those of us who just used Office Starter 2010 last yr when this mess came up. Had it non been for an old Office Suite 2007 CD that I had, it would take been disastrous. In postal service #half-dozen, Moderator Chris Cosgrove does say that www.libreoffice.org can interface with Office docs. You might give it a endeavour. Chris is superlative-notch and won't steer yous in a wrong direction. (Some of the forums don't allow attachments.)
We're in for some wind and rain presently here in my neck of the woods, so probably won't exist dorsum online for a time.
BTW, what a terrific chapeau!
Let us know what you come with.
Jackiemarie 
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#12
ktz2
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Posted 15 October 2016 - 01:32 AM
to VBarnett:
I hope my experience can aid you ! Two days ago I had a state of affairs where the Q bulldoze for the Part Starter 2010Click-to-run got deleted, although information technology's supposed to beprotected ! ** That fabricated the Function Starter 'unable to open'. I'm one of those stubborn folks who really likes and wants to keep the Starter, which I've been using for years every bit a pre-install. I use this almost daily and take a ton of docx documents, and frequently use the program's image editing function also.
At that place was no Repair option in the programs list, merely Uninstall, and googling for help led to anybody basically proverb uninstall, zilch you can do, etc. I tried the System Restore, in which all my points but the one well-nigh recent had now disappeared by the way, simply no luck there.
Nevertheless- I got my Part Starter back ! Since I hadn't uninstalled, the programme files remained and I began poking around, looking for .exe files. By dumb luck and some educated guessing I was fairly quickly successful. Hither is what I did:
Start menu> Computer> Plan Data> Microsoft>
OEM Office 14> OStarter> en.u.s.> Click to run64.msi>
SetupConsumerC2R.exe> REPAIR . . . I clicked Repair. A dialog box appeared that said 'Microsoft is downloading the required features'.
The Q drive Click-to-run was non recovered, only that didn't seem to make a difference because the Starter was operation fine in creating, editing, saving, and opening documents again.
I did notice a clamper of fonts missing though, and today repeated the process to see if I could recover the missing fonts, not showing in the fonts install-delete page. Success there as well, although just almost half were recovered. In addition, this 2nd go-effectually did recover the Q drive.
....................................................................................................
** How I managed to delete the Click-to-run protected Q drive:
Windows Update was stalled forever at '0% downloaded', etc, like information technology does, and I noticed noise from the DVD optical drive, in which I had forgotten to remove a DVD. I clicked 'Cancel' but the no-downloading process kept on hanging, with the disc obviously spinning endlessly, so I manually opened the DVD drive tray to accept it out.
Not the matter to practise ! That deleted the disc drive from 'Computer' and the Device Manager! AND deleted the Click-to-run Q drive as well.
Later I decided to endeavour to play a disc to run into what would happen. Amazingly, only opening the tray manually again recovered that drive info to the car. . but not the Q drive. Why the Click-to-run/Starter was tangled upwardly with the optical drive being deleted--haven't a clue.
.............................................................................................................................
My laptop : Windows vii-64 Pro, Lenovo T420 Thinkpad, Office Starter 2010
Edited by ktz2, 15 October 2016 - 01:40 AM.
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#thirteen
Chris Cosgrove
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Posted 22 October 2016 - 06:06 PM
After the comments by Jackiemarie #11 I will have to go a bigger chapeau !
To point up the flexibility of Libre Office, I have an old laptop which has Linux Mint installed equally its Os and Libre office is the installed office suite. I had a few free minutes the other week and nosotros were discussing PowerPoint. I had a PP presentation on a retentiveness stick which was generated in PowerPoint 2003 on a Win seven reckoner and just out of curiosity tried opening it on the Linux laptop. Information technology opened the file without any problem and, to my surprise, really ran the presentation. Perhaps slowly, but I put that downward to the historic period and lack of 'grunt' on that laptop.
Chris Cosgrove
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#14
ktz2
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Posted 22 October 2016 - 08:26 PM
Good to know of the capabilities of Libre Office. I've been enlightened of the program and other alternatives to Word and information technology'due south good to know they exist. Anytime I will likely be forced to prefer i of them. Microsoft is like a canis familiaris with a os in trying to force everyone away from Win vii and into Win 10, despite the fact that so many wouldn't accept it even when they were
For a short time I had a Windows 10 machine every bit my second (I hated W 10 so much I sold the laptop subsequently two months); it was minus the Word Starter of course, and so I tried the MS Part Online gratis thing. Horrible!
I have another Win vii machine, autonomously from the higher up-referenced laptop in the thread, that one has the Starter installed from a link, afterward information technology came dorsum from warranty service in 2013 with manufacturing plant settings -minus the pre-installed Starter. If it gets broken, that's the end of information technology.
I would guess that when Win seven support ends in 3+ years, things will go downhill quickly. I'll be getting a Linux Os and then, because: Windows 10- never.
Edited by ktz2, 22 Oct 2016 - 08:27 PM.
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#xv
Alpine725
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Posted 24 October 2016 - eleven:09 PM
Outset of all, my apologies for jumping on lath this crazy train and hijacking this thread. I accept, well, my mother-in-law is having, this very result...except with a twist...
At my business firm I tin can open a Discussion file and do what I need to do with it. At her firm, however, when she tries to open up the file (that was created at my house, under her login on her Windows 10 laptop), she is getting the error referenced in the original post.
While I am not 100% certain, uninstalling and reinstalling or repairing the application will solve the issue, the fact that it works as expected at my business firm just not at hers leads me to believe that is not the complete issue.
Anyone out there take whatever insight on this footling conundrum of mine?
Thanks in advance.
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Source: https://www.bleepingcomputer.com/forums/t/595947/microsoft-word-starter-2010-cannot-be-opened/
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